Legal & compliance
Policy & Regulations
Clear, plain-language policies on how we handle your data, quotes and warranties — and the licensing, permits and codes we follow on every Texas installation.
Last updated · November 2026
Policy
Regulations
We never sell your data
Your details are used only to design, quote and service your system.
Fixed-price quotes
Every proposal is itemised and price-locked for 30 days.
25-year warranty
Workmanship and roof penetrations covered for 25 years.
01
Privacy policy
We collect only the information you share with us — your name, contact details, address, utility usage and roof photos — to prepare a solar design and quote. We never sell or rent your personal data to third parties.
Data is stored on encrypted, access-controlled systems and retained for as long as you are a customer, plus seven years for warranty and tax records. You can request a copy or deletion of your data at any time by emailing privacy@solarization.com.
02
Quotes & pricing
All proposals are free and carry no obligation. Prices include equipment, labour, permitting, interconnection paperwork and system monitoring, and remain valid for 30 days from issue.
If our site survey reveals conditions not visible in satellite imagery — such as structural repairs or a main panel upgrade — we will share a revised, itemised quote before any work begins.
03
Warranty policy
Panels carry a 25-year manufacturer product and performance warranty; inverters and batteries carry 10–25 years depending on the model. Solarization adds its own 25-year workmanship warranty, including roof penetrations.
Warranty service requests are acknowledged within one business day. Coverage transfers automatically if you sell your home.
04
Cancellations & refunds
You may cancel a signed agreement within three business days for a full refund of any deposit. After that window, only costs already incurred — such as engineering, permit fees or special-order equipment — are retained, and we will itemise them for you.
05
Cookies & analytics
Our website uses essential cookies to keep forms working and privacy-friendly analytics to understand which pages are useful. We do not use advertising trackers or sell browsing data.
06
Contact & updates
We review these policies at least once a year. Material changes are announced on this page and by email to active customers. Questions? Write to legal@solarization.com or call +1 (512) 555-0174.
Questions about a policy or permit?
Our compliance team is happy to walk you through anything on this page — from data requests to HOA paperwork.